Author Nicola Feuilherade   |  September 26, 2018

Smartphones and fashion trends may come and go, but towel art folding is one of the many housekeeping touches that will never die. Over the years, we have seen many hotels replace humans with robots for room service. An excellent example would be Aura, Singapore’s room service robot. However, it will be very difficult to replace or substitute the human touch in hotels, one of them being towel art which is also referred to as towel origami. These are left for hotel guests by housekeepers. The trend is most common at luxury hotels such as the Oyster Box and the Beverly Hills as well as cruise liners. There are some establishments in Thailand and Mauritius that also do clever and creative towel origami. The towel animals would be done as part of the 5 Star Turndown Service activities provided by the staff and property.

This pleasant surprise might increase the likelihood of a guest leaving a tip or creating a social media buzz on their platforms. In this day and age, a vacation is somewhat incomplete without an instastorie, tweet or Facebook post. Agreed? Therefore when a guest uploads a photograph with the name of the hotel this generates publicity for the establishment without spending a dime. Ever heard of the saying “it’s the small things that count?” This quote definitely applies to the hospitality industry, especially towel art folding. During your travels, you may have noticed that each hotel or resort likes to add their own personal touch to their establishment. These personal touches could be in the food that is served, activities at the resort or the room service. For example, on the Carnival Cruise Ship, they decided to turn the pool area into a zoo of towel animals. Check it out here.

In keeping with this high level of service and fun housekeeping trend, when you register for one of our Hospitality Management Programmes at the International Hotel School you will be exposed to many different hospitality trends, like towel origami.  So that when our students are placed in the various hotels for their Work Integrated Learning (WIL) they will be prepped and ready to handle housekeeping duties such as this one.

Mrs Noval with her Seabourn Sojourn crew

Mrs Noval with her Seabourn Sojourn crew

During her career, Hospitality Management Lecturer, Mrs Norval worked as a housekeeper on the some of the most luxurious cruise liners. This is what she had to say about her experience, “Hospitality onboard Seabourn Sojourn was an eye opening experience out of the familiar South African Hotel Service. I have acquired the most unique skills with regards to my housekeeping, while travelling the world creating Seabourn Moments for my special guests.  I am able to share my knowledge in the class in many forms: one being a large assortment of towel animals.  Creatures and critters from around the world: from turtles, cats, crabs as well as a guest favourite: a fully constructed towel human!  A few of the creatures have been included as a preview into the crew life onboard one of the best luxury cruise liners in the world.”

Hand Crafted Towel Swans

Hand Crafted Towel Swans

If you are passionate about the hospitality industry and you want to work in hotels, the International Hotel School has a course that will suit you. Contact us and we can help you to open those doors and reach your potential too.