Diploma in Hospitality Management

Introduction

Learners who complete this programme will be equipped with the knowledge, skills, core abilities and the underlying theory that would be required of them in the field of modern Hospitality Management. This programme aims to emphasize professionalism, leadership and strong management discipline, and to lay a foundation for future career advancement in the hospitality industry.

This programme will allow students to reach their full potential, develop their knowledge and skills and enter a competitive and challenging workplace environment with confidence based on the required competence and knowledge.

What will I learn?

• Communication skills in the workplace.
• Life skills for personal and professional development.
• Health and safety measures in the workplace.
• Understand and apply general business management principles and disciplines within the hospitality environment.
• Apply food and beverage management principles and practices within a hospitality environment.
• Understand and apply practices and management of rooms division within hospitality environments.

Work Integrated Learning (WIL)

Diploma Programmes: 12 to 20 weeks per year

Work Integrated Learning (WIL) is part of the modules a student will complete during their studies. These modules will require a student to spend a requisite number of practical hours in various departments within a hospitality establishment. These departments may include, but are not limited to, Food and Beverage, Kitchens, Front Office, House Keeping, Events and Banqueting.

Whilst in work integrated learning, a student will need to submit a Portfolio of Evidence (POE) which is evidence of their practical hours completed. In accordance with the number of hours for the specific programme, a student will need to submit shift schedules, manager evaluations, self-evaluations, and activities or assignments.

It is important to note that your practical learning must be completed at an establishment that forms part of the hospitality industry. Online students are required to find their own WIL placements for each WIL module.

Should a student currently be working in the hospitality industry and have the required work experience, a student can apply for Recognition of Prior Learning (RPL) for up to 50% of the Work Integrated Learning (WIL) modules. If a student is not working in the hospitality industry, we will advise on the number of hours to be completed for the required WIL modules.