Certified Hotel Administrator

R12 800

Starts: 2 August 2021
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The Certified Hotel Administrator (CHA®) is the most prestigious certification available to a hotel general manager or hospitality executive. Those who earn the CHA® become part of an elite group of hospitality professionals, who combine education and experience with a dedication to the industry, to achieve a higher level of expertise. The CHA® designation can be used on letterheads, business cards, and other writings.

What will I learn?

  • Financial Management
  • Marketing and Sales
  • Leadership Management
  • Human Resources Management
  • Rooms Management
  • Food and Beverage Management


We require that individuals arrange to take their examination under the supervision of an approved proctor.

  • A proctor may be a CHA®, a local educator, an AH&LA member association/federation executive, your immediate supervisor, or a member of the clergy. Designated proctor cannot be a relative.
  • Exam consists of 200 multiple-choice questions that must be answered within a four-hour time period.
  • Passing score: 75% or higher.
  • Two retakes are allowed if a candidate does not pass the exam, at an additional exam fee. Must be completed within the same one year time frame of enrolment.
  • Exam is available online and paper-based.

More Information

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Area of Focus

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Course Details


AHLEI Certified Hotel Administrator (CHA®)


Candidate time in position: 2 years, OR

  • One current AHLEI department head certification takes 1 year off requirement (limit 1)
  • Degree from an accredited academic institution will take 1 year off requirement (limit 1)

Qualifying Candidate

General Manager, owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the operation of two or more properties. Assistant general manager or director of operations/rooms division (after successfully completing the CRDE).


1 year (Self – Paced)

Start Date

2 August 2021


R12 800

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