Certified Hospitality Revenue Manager

R6 700

Starts: 2 August 2021
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Online Learning


A Certified Hospitality Revenue Manager (CHRM®) candidate is competent and is able to maximize revenue opportunities and optimize profits. The CHRM® confirms your knowledge, capabilities, and experience in revenue management. The CHRM® designation can be used on letterheads, business cards, and other writings.

What will I learn?

  • The Lodging Industry
  • Forecasting and Planning
  • Strategies and Tactics
  • Statistical Analysis
  • E-Commerce and Online Distribution


We require that individuals arrange to take their examination under the supervision of an approved proctor.

  • A proctor may be a Certified Hotel Administrator (CHA®), a CHRM®, a local educator, an HR director/manager, an AH&LA member association/federation executive, your immediate supervisor, or a member of the clergy. Designated proctor cannot be a relative.
  • Exam consists of 125 multiple-choice questions that must be answered within a three-hour time period.
  • Passing score: 70% or higher.
  • Two retakes are allowed if a candidate does not pass the exam, at an additional exam fee. Must be completed within the same one year time frame of enrolment.
  • Exam is available online and paper-based.

More Information

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Area of Focus

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Course Details


AHLEI Certified Hospitality Revenue Manager (CHRM®)


Candidate time in position: 6 months, OR

  • One current AHLEI supervisor, management, department head, or executive certification eliminates time requirement (limit 1)
  • Degree from an accredited academic institution eliminates time requirement (limit 1)

Qualifying Candidate

Fifty percent or more of the duties and responsibilities involve revenue management, including forecasting, analyzing inventories, rates and occupancy. Manage input of data and report generation. Manage block activity and monitor property management system. Manage and supervise reservations.


1 year (Self – Paced)

Start Date

2 August 2021


R6 700

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