Author Nicola Feuilherade   |  May 5, 2010

Are you wondering what kind of job you can get with a hospitality diploma? Let’s have a look at a few… 1 – Hotelier A hotelier is basically a hotel manager. As a hotelier you would supervise and manage the running of a hotel, resort, or lodge, etc. If you’re heading up a small, exclusive lodge you might have just a few staff to manage; and if you’re running an extensive resort you’re likely to oversee a number of department managers. 2 – Department Manager There are plenty of opportunities for management in the hospitality industry and the specialisations are varied. Department managers within a substantial hotel system include:

  • Guest services manager
  • Front desk manager
  • Reservations manager
  • Sales and marketing manager
  • Convention manager
  • Restaurant manager
  • Catering manager
  • Human resources manager
  • Spa and recreation manager
  • Accounts manager

These are just a few of the management roles you’ll find available to you. There are many more. 3 – Events planner An events planner plans, organises and executes events such as weddings, conferences, birthday parties, concerts and a huge variety of other functions. If you were an events planner you’d be responsible for finding out the purpose of the event and making it happen according to the client’s wishes. Let’s say you’re planning a conference. Your job would be to arrange:

  • dates and times
  • venues (including set up and clean up)
  • co-ordination of transport and parking areas
  • any compulsory permits
  • accommodation for speakers and guests
  • conference speakers
  • music and entertainment (including audiovisual systems)
  • necessary staff
  • food and beverages
  • décor
  • marketing and advertising
  • the budget
  • etc.

You would also keep in fluent communication with the client. 4 – Marketer Marketing is vital to the hospitality industry! You would plan and develop a marketing and advertising strategy for your “product” and use it to bring in business. Your “product” could be anything from your hotel as a whole, to facilities like conferencing venues, restaurants and cocktail bars, ski packages for ski resorts, game drives for game lodges, boating trips offered by tropical island hideaways, etc. Hotel School5 – Housekeeper Hospitality venues have to be kept sparkling clean and “smelling like roses” 24/7. If you think about what a mission it is to clean your room, imagine how on-form the housekeeping staff of a hotel has to be! The housekeeping team makes sure that every bedroom, bathroom, passageway, restaurant, and communal area is clean and tidy, a welcoming place where guests are happy to relax and enjoy themselves. 6 – Front office/reception If you love meeting new people, the front office or reception might be right up your alley. At reception you’ll welcome new guests to your hotel, check them in, hand over keys and take requests. You’ll also do admin like working the phones and booking reservations. Visitors tend to treat reception like an information centre, so you’ll give lots of advice on sights to see, places to eat and generally deal with spur-of-the-moment guest questions. 7 – Concierge To be a concierge, you definitely want to be a people’s person. You’ll assist guests with a multitude of things, for example:

  • advice on places to eat, visit and tour
  • making reservations for restaurants
  • getting tickets for local shows, productions and events
  • organising transport
  • booking spa treatments
  • etc.

In a lot of ways you’ll be a like a personal assistant to guests. 8 – Chef Do you love cooking or baking? A chef is a professional cook. You’ll work your way up the cheffing ladder from chef de partie, to sous chef, to chef de cuisine (head/executive chef). Chef de partie: a “station chef” in charge of a particular “station” in the kitchen, such as vegetables, frying or roasting. Sous chef: assistant to the head chef, second in charge of the kitchen. Chef de cuisine (head chef): the chef in charge of the whole kitchen. The head chef creates new menus, manages the kitchen; does the ordering and plans the plating (presentation of the food). You could also use your skills to open your own eatery or catering business. 9 – Sommelier A sommelier is a wine steward. In this expert position you’d work in fine dining restaurants, giving advice on food and wine combinations and managing the winelist. You would order in new wines, oversee their storage and help guests choose wines to match their courses and meals. 10 – Tour guide As a tour guide you’ll be dealing with people a lot! You’ll arrange tours to various locations and lead groups of tourists to particular areas of interest, like historical sites and popular landmarks, presenting information and answering questions on each attraction. By now you should have a much better picture of just a few of the jobs you can go into with a hospitality diploma from IHS. Check out our video interviews with people currently working in hospitality for more ideas!