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Luxury Hostels…so much cooler than you think!

Well, it’s making a comeback! But, it’s not at all grungy. In fact, luxury hostels are now designer driven contemporary accommodation offerings that have become so stylish and popular; bookings for some hostel brands are said to be up by 600%. But would you make use of a luxury hostel?

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Who is a Spa and Recreation Director?

The hospitality industry is one of the most exciting places to consider for your career path as there is so much choice and variety in job opportunities.

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Profile of a celebrity chef: Heston Blumenthal

Heston Blumenthal is an English celebrity chef. He owns The Fat Duck, a restaurant in Berkshire that has three Michelin stars. Voted Best Restaurant in the UK, it’s received a perfect score of 10/10 every year since 2007 by The Good Food Guide!

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The food chain of employee and customer satisfaction

In the hospitality industry, what do happy customers, productive staff, and a profitable hotel have in common? Satisfaction of course! It’s a no-brainer that customer loyalty is the main stimulator of profit and growth. That loyalty can only come about through customer satisfaction, and this is traced back to …

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How to go green with your linen and laundry

Providing crisp, clean sheets, linens and fluffy towel for guests is something every hotel should take pride in. A guest’s night in accommodation is influenced by the quality of the sleeping experience.

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The interconnected web of loyalty, satisfaction, productivity and leadership

Guest loyalty inspires profit and growth – a 5% improvement in customer loyalty results in a 25-85% improvement in profits – now those are numbers that are worth the effort! We recently shared The food chain of employee and customer satisfaction, and wanted to delve deeper into the service-profit chain…

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New 1 year Food & Beverage Specialisation programme takes off in Cape Town

The International Hotel School’s Cape Town campus has launched its new one year Food and Beverage Specialisation programme, headed by programme coordinator Wendy-Ann Gietzmann and trainer, Lindy Jacobs…

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Travel the world with Seabourn Cruise Lines

Gourmet Recruitment International is currently looking for past and final third year students to apply for positiosn onboard the 6* Seabourn Cruise Lines! Seabourn is regarded by the travelling public and travel industry as one of the most celebrated cruise lines in the world…

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Everything you need to know about working in a hotel

Hospitality is the art of making people feel welcome, comfortable, and satisfied, so your best asset in the hospitality industry is a willingness to please. You’ll fit right in, and find your job easy if you’re a natural-born people-pleaser…

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